Overview
Chaport is an all-in-one customer messaging platform designed to streamline communication for sales, support, and marketing teams. The software provides a centralized hub for managing customer interactions across multiple channels, including live chat, email, Facebook, Telegram, and Viber.
The tool is built for businesses of all sizes, from startups to enterprises, across industries like e-commerce, real estate, and education. Key features include automated chatbots for 24/7 lead qualification and support, a self-service knowledge base, and auto-invitations to engage visitors. With cross-platform availability and integrations for over 4,000 apps, Chaport enables teams to manage customer inquiries efficiently from any device.
How to use it?
- Sign up for a Chaport account and install the live chat widget on your website or connect your preferred communication channels.
- Configure chatbots and auto-invitations to automate lead qualification and common customer inquiries.
- Manage all incoming messages from a unified dashboard, utilizing saved replies and typing insights to improve response times.
- Integrate with your existing CRM or third-party tools via API or Zapier to sync customer data across your workflow.
Features
Engage with clients instantly using live chat, Streamline sales and support processes with chatbots, Handle inquiries from multiple sources in a centralized platform, Establish a customer knowledge base.
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