Overview
Tictuk is an omnichannel ordering and marketing platform designed to help brands connect, engage, and convert customers across multiple digital and physical touchpoints. By unifying channels such as WhatsApp, Facebook Messenger, mobile apps, websites, and in-store kiosks into a single ecosystem, the platform enables businesses to streamline operations and drive sales through a centralized interface.
The tool is intended for retail and food service brands looking to improve customer loyalty and operational efficiency. Typical use cases include managing automated marketing campaigns, facilitating QR code and kiosk-based ordering, processing digital receipts, and integrating ordering systems directly with existing POS infrastructure or third-party delivery providers.
How to use it?
- Configure your store menus, catalog, and POS integrations within the central dashboard.
- Deploy ordering touchpoints across your preferred channels, such as WhatsApp, mobile apps, or physical kiosks.
- Utilize the Automated Marketing Center to trigger personalized campaigns and coupons based on customer data.
- Monitor performance, analytics, and order flow through the unified management hub.
Features
- Ordering through the company's website
- Ordering through Facebook
- User-friendly dashboard
- Dedicated customer service support
- Customized branding options
- Multilingual capabilities
- Marketing through messenger platforms
- Building customer loyalty
- Detailed analytics and reporting features
- Marketing automation functions
- Discounts and promotions management
- Artificial intelligence integration
- Facilitating group orders
- Support for split payments
- Compatibility across multiple platforms
